All Manufacturers:

Power on the phone with a non accepted sim card (a sim card that is a different carrier than your phone) and type in the unlock code when prompted – Your phones unlocked!

PLEASE READ: If you have any issues, IE: Unlock doesn’t work, no reception, etc. do NOT open a Paypal case – simply email us with what is happening and we will fix it asap! 99.9% of issues are either user error or easily explained and fixed within minutes. Thank you

– If the code doesn’t work – contact us, we’ll fix it asap.
– If the phone doesn’t prompt for the code –
– a. If it’s a Samsung: Bring up the dialpad and type in #7465625*638*#
– b. If it’s an LG: Bring up the dialpad and type and press “2945#*model number#” – for example if its a p999 you enter “2945#*999#” or if its a p990 you enter “2945#*990#” etc…
– c. All other models: (This also applies if you’ve already unlocked your phone but now it’s not picking up signal) –

SPECIFIC sim cards are meant for SPECIFIC phones, and your phone simply isn’t recognizing the sim card you’re entering into the phone (even if it works in other phones it doesn’t matter) Here is your fix below – head into the local retail carrier store, bring your phone, and the explanation below…..

Don’t worry, it happens all the time! We run into this issue hundreds of times a week and it is always the exact same solution! It is simply not reading the sim card. There is one and only one fix to this and it’s 100% correct and guaranteed to work. Go into your local carrier’s retail store, bring your phone, and ask for a different sim card (it will be the same number, plan, amount of minutes, etc.) that is made SPECIFICALLY to work in your specific cell phone (be sure to bring in your cell phone so they can see it and test it). Reason this solves the issue is because most sim cards are only made to work in specific cell phones and not the one your unlocking. 99% of sim cards are made for specific phones and or carriers so bringing your phone in along with the following instructions will make sure you get the correct sim card for the correct phone. Follow these steps and once you enter your new different card it will prompt you for the code immediately! Or if you’ve already unlocked your phone it will pick up the new sim cards signal immediately. Thank you so much!

If you have any other questions please let us know.

Thank you!

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